Why wouldn't I just drop my computer off at a local computer repair shop?

There are several reasons why you may not want to drop you computer off at the local shop. There are several reasons to work with an online service like ours:

1. We can work on your computer overnight and have it ready for you in the morning.

2. You don't have to unhook anything.

3. We are the fastest remote repair service.

4. Most computer shops take at least 3 to 4 business days to fix your problem.

5. We guarantee all of our work.

6. We are able to work 24/7, and we're open 24/7/365 days a year, because you never know when something might go wrong.

Now you may want to take it to a local shop if there is a hardware problem on your computer, but normally if you can see our website from your computer, we will be able to fix it remotely. We do of course offer a free pickup and delivery service in case we can't fix it remotely, and even if we have to pick it up, you can still expect the computer to be fixed within 24 hours.

Is your service a good choice for me?

That depends, we specialize in system maintenance and keeping your computer safe and reliable, while at the same time lower downtime. If you're computer has been getting progressively slower, or if you are getting pop ups, or you think you may have a virus, our service can help you.

How long does it take for you to fix my computer?

We can almost always have your computer problems fixed within a couple of hours. For tune ups we can normally have your computer ready in less than 12 hours. But we can work around the clock and finish the job overnight! Only in rare cases would we need longer than 12 hours to do a full tune up. If you have a hardware problem as well or need an upgrade, we might need it for between 12 and 24 hours in cases where the problem is especially complicated.

Why would I need more than one tune up?

Most computer repair shops will fix your computer and then disappear when something is wrong again. In fact our research shows that 3 to 6 months after a tune up on average, the computer is normally in need of another one. This is because new virus's and spy ware are always coming out, and every computer connected to the internet is vulnerable to them. This is why we offer our monthly packages, so that you can have peace of mind that your computer will always be running at its best.

What happens if you can't fix my problem remotely?

If we can't fix your problem remotely we offer free pickup and delivery, and can still have your computer fixed in less than a day. If this isn't convenient for you we can send a technician to fix it at your house, but a fee would apply for that.

Is your remote software safe and secure?

Yes, we use bank grade encryption for any connection to your computer. All of your data will be just as safe as being locked in a guarded vault.

Do you match competitors prices?

We already offer the lowest prices in the business, if you can find someone with a better deal at our level of quality we would be happy to talk to you. Just give us a call and ask. But quite frankly, I would be dumbstruck if you could find a respectable service of this caliber for even double or triple what we charge.

When would give a refund?

That's simple, if it turns our that we can't fix your problem we will provide a full service refund! Check out our 100% IRON CLAD Risk FREE Guarantee. We are so confident that we can fix your problem we gladly take on all the risk. And if it did turn out that we couldn't solve your computer problem, we just wouldn't feel right about taking your hard earned money anyways!

Do you give free estimates?

Most problems our totally covered by the packages that we offer, but if you have a problem that you think might be an exception we would be more than happy to talk to you about it. Just give us a call and we can answer all your questions!

Can you recover my lost files?

Yes we can recover deleted files, or files lost due to a computer crash or hard drive failure. However, for something like that we would normally need to either pick it up first, or have the hard drive express shipped to us. Just give us a call and we can answer any other questions that you have and make arrangements.

Can I share files between computers in my house?

Yes you can! We can setup any networking and file sharing for you remotely, and it won't take very long at all.

Can I share my printer with more than one computer in my house?

Yes you can! We can setup any printer to be shared from any computer, so that all the other computers in your house can print to it. All we need is the model number for your printer, and we can do the rest. Just give us a call and we'll be happy to answer any other questions that you have, and get your printer working right away.

Is my wireless network safe and secure?

In many cases proper security hasn't been setup on the wireless network properly. Let us log in remotely and configure all of your computers to work safely and securely on your wireless network.

Do you offer service in my area?

Right now we can offer you service anywhere in North America! However there are certain areas that we don't offer upgrades or hardware fixes in. Just give us a call and we'll be able to help you and solve your problem wherever you are.

Do you sell used laptops or desktop computers?

No, unfortunately at this time we only sell new computers of the best value and highest quality. We can't guarantee the quality of a used system so we won't put our name behind it.

Do you offer a discount for more than one computer?

Yes we do in some cases, please give us a call to speak to a technician about your specific situation, and they will be happy to help you out and get you a great deal!

Where are you located?

Our head office is in the GTA near Toronto, but we have satellite locations throughout Canada and the US.

How do I contact you?

You can call us at 1 800 299-1831 or email us at info@attitudecomputers.com. You can also mail us at 701 Rossland Rd S, Whitby, ON. L Suite#503.

PS: If you have any questions that we didn't address here please just call us or send us an email.